FAQ

1. Where are you based ?
Our customer service team and management team based in Hounslow office – London, TW13.
2. What areas do your cover ?
We cover all London postcodes for our building and installation service, but our handyman service covers mainly central London (zone 1-4) and some other related areas, please call to find out.
3. How can we arrange for a quotation ?
Please, fill in online FREE QUOTE form or call site manager on 07773329762. We will take your details and arrange FREE VISIT.
4. Do you have Corgi Plumbers and NICEIC Electricians ?
Yes, all our gas works is certified by a Corgi Plumber and Electric works is done by a qualified Electrician.
5. Can you urgently start working in my property – I don’t have time to wait ?
We need 3-4 weeks notice in order to start large project. Smaller jobs we can start straight away! Please, contact us to check availability. And we always try to be flexible for our customers.
6. Does your fixed quotation include the cost of materials ?
We usually provide Fixed Price Quotation for labor cost and rough estimate for building materials, which we can get for trade prices from Selco, Screwfix, ToppsTiles, B&Q, Builder Depot and many more.
7. Cost of Parking and Congestion Charge (CC) are included in the quote ?
Quotation does NOT includes cost of Parking and/or Congestion Charge.We would ask you to reimburse cost of CC and/or parking. We usually discuss it with customer before beginning of any project.
8. How many people going to work in my property ?
It depends from the size of the project and time scale. On medium size projects, like general house refurbishment (new kitchen, bathroom and decoration works) usually work 3-4 builders and site manager.
9. Can I pay once all required work has been done ?
We do ask customers to pay by installments. Number of installments depending from the scale of the project. Last payment 10% can be paid on completion of the whole project. We would discuss payment method before start of any work !
10. Would you remove all building rubbish on completion ?
Yes, quotation includes disposal of all building rubbish. Cost of Rubbish removal included in quotation separately.
11. Do you sign contract for the jobs ?
TipTop Builders LTD always provide written quotation. Quotation, as a contract, includes: company number, insurance, description of required work, prices, terms, dates, etc.
12. Are you able to do small projects ?
Yes, we are able to carry out small jobs as well, to be charged on a daily rate.
13. Do you provide work guarantee ?
Yes, each type of work comes with different guarantee terms, but generally all our installation comes with 12 month guarantee. Please, contact us to double check it.
14. I am very busy and don’t have time to buy any materials.
Yes, we can get and deliver all required building materials on site.

Please, take a look at some of our previous projects.

For a FREE QUOTE or to find out more about our services call us on 07773329762 or simply fill in our online Contact Form